Terms of service

Effective Date: November 10, 2025

Welcome to Velvétor Perfumes. By accessing or using our website www.velvetorperfumes.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website.

You must not:

Use the website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to our systems
Transmit any harmful code, viruses, or malicious software
Engage in any fraudulent activity
Reproduce, duplicate, or copy any content without permission

3. Account Registration

To place orders, you may need to create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate and complete information
Updating your information as needed

4. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

Colors may vary slightly due to screen settings
We reserve the right to correct errors in pricing or descriptions
Product availability is subject to change
We do not guarantee that all products will be available at all times

5. Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to change prices at any time
Payment must be received before order processing
We accept payments through Razorpay and other approved payment methods
You agree to provide valid payment information

6. Orders and Order Acceptance

When you place an order:

You are making an offer to purchase products
We reserve the right to accept or reject any order
Order confirmation does not guarantee acceptance
We may cancel orders due to product unavailability, pricing errors, or suspected fraud

7. Shipping and Delivery

Please refer to our Shipping and Delivery Policy for detailed information about delivery timelines and charges. We are not responsible for delays caused by courier services or circumstances beyond our control.

8. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returns, exchanges, and refunds.

9. Intellectual Property

All content on this website, including but not limited to:

Text, graphics, logos, images
Product names and descriptions
Website design and layout
Trademarks and brand names

are the property of Velvétor Perfumes and are protected by intellectual property laws. Unauthorized use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product
We do not guarantee uninterrupted or error-free website operation

11. Indemnification

You agree to indemnify and hold Velvétor Perfumes harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

12. Product Usage and Safety

Our perfumes are for external use only. Please:

Perform a patch test before use if you have sensitive skin
Discontinue use if irritation occurs
Keep products away from children
Store in a cool, dry place away from direct sunlight

13. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.